8.1 Support Plan
- Support Contacts: List support contacts, e.g., “Support Email: support@example.com.”
- Issue Tracking: Describe the issue tracking process, e.g., “Using Jira for bug tracking.”
8.2 Maintenance Schedule
- Regular Maintenance: Describe regular maintenance tasks, e.g., “Weekly data backups.”
- Updates: Describe how updates will be handled, e.g., “Monthly feature updates.”